Your plan, billing and getting help

Your plan

Where: Administration › Settings › Plan and Billing (or the Billing link in the trial banner).

You can see:

• your current plan and the days left in your free trial
• usage: users and employees against your plan's limits
• the modules your plan includes (for example HR and payroll, and Projects and CRM)

Choose or renew a plan

1. Pick Monthly or Yearly. Yearly is usually cheaper.
2. Click Choose … on the plan you want.
3. Check the Order summary, then choose how to pay:
   • Online (card, GCash, Maya and more): your plan switches on automatically after payment.
   • Bank transfer: you get our bank details and a unique reference. Pay the exact amount, write the reference in the transfer notes, then upload your receipt. We switch your plan on after checking our bank, usually within one business day.

Only company administrators can choose a plan or pay.

Getting help

• User Guide (this guide), plus the ? button at the top of each screen.
• Help and Support in the menu: click New ticket, choose a topic and priority, describe the problem, and attach a screenshot. You'll get an email when we reply, and you can reply back in the same ticket.

Tip: Help and Support still works even if your trial has ended, so you can always reach us.