Run every project, and get paid for it
Turn leads into customers, plan the work, track the hours and invoice the client, all in the same system as your books.
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Santos Trading Corp. · Milestone 2 of 4What Projects and CRM does for you
Every feature below is in the product today.
Leads and customers
Track leads by source and status, convert them to customers, and group customers your way.
Tasks and Kanban
Plan with milestones, subtasks, checklists, reminders and dependencies. Switch between list and board.
Time tracking
Start a timer or enter hours, mark them billable, and approve or reject each entry.
Project billing
Create invoices from the project. They use the same numbering, VAT and withholding tax as any other invoice.
Contracts and tickets
Send contracts by secure link for online acceptance, and handle support tickets with assignment and replies.
Client portal
Give each client contact a login and choose what they see: projects, files, contracts, invoices and tickets.
The full list
CRM
- Leads with source and status
- Convert a lead to a customer
- Customer groups
- Contacts with optional portal logins
Plan
- Projects with team, dates and budget
- List and Kanban views
- Subtasks, checklists and reminders
- Task dependencies
- Milestones
- Notes, comments and files
Time and money
- Timer or manual entries
- Billable flag and manager approval
- Project invoices
- Project expenses
- Profitability with hours beside it
Clients and support
- Contracts by secure link, with PDF
- Support tickets with types and assignment
- Portal: projects, files and messages
- Portal: contracts and invoice PDFs
- Client feedback and notifications
- Encrypted project password vault
Up and running in a day
Capture the lead
Log the lead, then convert it to a customer when they say yes.
Deliver the project
Plan tasks and milestones, and track time as the team works.
Bill and report
Invoice from the project and see what the job really earned.
Questions
Is this separate from the accounting module?
No. A project invoice is a normal invoice and a project expense is a normal expense, so they land in the same ledger.
Do my clients need to install anything?
No. The portal runs in their browser.
Does profitability include labor cost?
Income and costs come from posted records. Hours are shown beside them, not deducted from profit.
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